Legal Notice

As a consequence of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we inform you that the web page to which you have had access is the property of COPASA with address C/ Carrer de la Costa 020. Edificio Oruidia P.B.5, Ransol (Principat D’Andorra).

If you have any queries or doubts, please contact us at info@copasandorra.com or by telephone at 937073635.

CONDITIONS OF USE

Access to the website is free of charge and is subject to the reading and acceptance of all the precepts contained in this legal notice without any reservations whatsoever. In the event that you do not agree with these, we ask you to refrain from using this portal and make unlawful use of it.

Through our website we offer information about our products, news related to us and other information that we believe may be of interest to you.

At any time we can modify the presentation and configuration of our web site and even remove it from the network, as well as the services and content we offer, all this unilaterally and without notice. COPASA reserves the right to interrupt access to its website at any time and without prior notice, whether for reasons of security, control, maintenance, power supply errors or any other cause.

CONDITIONS OF ACCESS

Access to our website is free of charge and does not require prior subscription or registration. However, for the use of certain sections of our website, it is necessary to enter certain data. In these cases, the procedures to be followed to carry out the corresponding registration will be clearly indicated at all times.

The user who accesses our website undertakes to respect the laws, the rules of public order and the conditions set out in this notice. Access is at the sole and exclusive responsibility of the user, who shall be liable in all cases for any damages that may be caused to third parties or to our organisation as a result of their improper or negligent conduct.

The user is expressly prohibited from using and obtaining the services and content offered on this website by means of procedures other than those stipulated in this legal notice and, where applicable, the specific conditions that may exist for certain services.

Due to the impossibility of controlling the information, content and services offered by other websites through links, we inform you that COPASA is exempt from any liability for damages of any kind that may arise from the use by the user of the websites described outside our organisation.

The existence of links on web sites outside our own does not imply in any case the existence of commercial or mercantile relations with the owner of the website where the link is established, nor the acceptance by COPASA of its contents or services.

BASIC INFORMATION ON DATA PROTECTION
PURPOSES

Purposes

The purposes of the data may vary depending on their source of origin.

Data collected through the contact form:

The data sent through this form will have the sole and exclusive purpose of managing your incident or query, undertaking to ensure that the data you enter on the form are reliable, correct and up to date. You can modify the data by sending an e-mail to info@copasandorra.com or by sending a letter by ordinary mail to C/ Carrer de la Costa 020. Edificio Oruidia P.B.5, Ransol (Principat D’Andorra).

Data collected through the form for new clients:

The data sent through this form will be used for commercial, administrative, accounting and tax purposes. You can modify the data by sending an e-mail to info@copasa.com or by sending a letter by ordinary mail to C/ Carrer de la Costa 020. Edificio Oruidia P.B.5, Ransol (Principat D’Andorra).

CONSERVATION

The personal data provided will be kept for the duration of the business relationship between the two parties and as long as their deletion is not requested by the interested party. They will be kept in accordance with the legal deadlines established for tax and accounting matters, taking as a reference the last communication.

RIGHTS

The data subject may exercise the following rights:

Right to request access to his/her personal data.
The right to request its rectification or deletion.
The right to request the limitation of their processing.
The right to object to the processing.
The right to data portability.
The right to withdraw the consent given.

Any person has the right to obtain confirmation as to whether or not COPASA is processing personal data concerning them. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, if appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the limitation of the processing of their data; in this case, the data will only be kept for the exercise or defence of claims. In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, COPASA will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.

If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

You may exercise any of these rights by sending an e-mail to info@copasandorra.com or by sending a letter by post to C/ Carrer de la Costa 020. Edificio Oruidia P.B.5, Ransol (Principat D’Andorra).

ORIGIN OF THE DATA

The categories of data processed are:

Identification data
Identification codes or passwords
Postal or electronic addresses
Commercial information
Financial data

No specially protected data is processed

Privacy policy

In order to protect individual rights, particularly in relation to automated processing, and in order to be transparent with the User, a policy has been established which sets out all such processing, the purposes of such processing, the legitimacy of such processing and also the instruments available to the User to enable him/her to exercise his/her rights.

Browsing this website implies full acceptance of the following provisions and conditions of use. The use of cookies is accepted. If you do not agree, please send an e-mail to info@copasandorra.com.

The updated version of this privacy policy is the only one applicable for the duration of the use of the website until there is no other version to replace it.

For further information on the protection of personal data we invite you to consult the website of the AEPD (Agencia Española de Protección de Datos).

Data collection.

Your data is collected by the OWNER.
Personal data refers to all information relating to an identified or identifiable natural person (data subject). An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to a name, an identification number (DNI, NIF, NIE, passport) or to one or more specific elements specific to his or her physical, physiological, genetic, psychological, economic, cultural or social identity.
The data that will generally be collected are: Name and surname, address, e-mail address, telephone number, date of birth, data relating to means of payment. Other types of data may be collected and the User will be informed.

What is the purpose of processing your personal data?

The purpose of the processing of personal data that may be collected is to use them mainly by the OWNER for the management of its relationship with you, to be able to offer you products and services in accordance with your interests, to improve your user experience and, where appropriate, to process your requests, requests or orders. A commercial profile will be created based on the information you provide.No automated decisions will be made on the basis of this profile.

The data provided will be kept for as long as the commercial relationship is maintained, provided that the interested party does not request its deletion, or for the years necessary to comply with legal obligations.They will be recorded in the customer file and their processing will be recorded in the processing register to be kept by the OWNER (before 25 May 2018, they may also be included in the file compiled with the personal data registered with the AEPD (Spanish Data Protection Agency) or the competent body of the respective Autonomous Community).

What is the legal basis for the processing of your data?

The legal basis for the processing of your personal data is:

The correct execution or fulfilment of the contract.
The correct execution or fulfilment of the contract
The legitimate interest of the OWNER
The consent of the user or customer for the processing of their data.

To which recipients will the data be communicated?

The User’s personal data may eventually be communicated to third parties related to the OWNER by contract for the performance of the tasks necessary for the management of his account as a customer and without his having to give his authorisation. Also when communications have to be made to the authorities in the event that the User has carried out actions contrary to the Law or has not complied with the contents of the legal notice.

The User’s data may be communicated to other group companies, if any, for internal administrative purposes which may involve the processing of such data. The User’s personal data may be transferred to a third country or to an international organisation, but the User must be informed when such a transfer is to take place, and of the conditions of the transfer and the recipient. Where certain data are mandatory in order to access specific functionalities of the website, the OWNER shall indicate this mandatory nature at the time of collection of the User’s data.

Cookies

When browsing this site, cookies from the OWNER of the site in question and / or third party companies may be deposited on your computer, tablet or mobile phone.During the first navigation, a banner explaining the use of cookies will appear.Therefore, by continuing browsing, the User will be considered as informed and will have accepted the use of these cookies. The consent given will be valid for a period of thirteen months.For further information, please consult our cookies policy.

User rights
Users are informed of the possibility of exercising their rights of access, rectification, cancellation and opposition. Each person also has the right to limit the processing of personal data concerning him/her, the right to erase the transfer of personal data transmitted to the data controller and the right to data portability. The user has the possibility of lodging a complaint with the AEPD (Spanish Data Protection Agency) or the competent body of the respective Autonomous Community, when he/she has not obtained a satisfactory solution in the exercise of his/her rights by means of a letter addressed to the same.

Unless the User objects, by sending an email to the email address info@copasandorra.com, their data may be used, where appropriate, if necessary, for sending commercial information from COPASA.

The data provided will be kept for as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations.

The User is responsible for the accuracy of the information provided through this website, being responsible for the accuracy of all data provided and will keep it updated to reflect a real situation, being responsible for false or inaccurate information provided and the damage, inconvenience and problems that may cause COPASA or third parties. This information will be kept and managed with due confidentiality, applying the necessary computer security measures to prevent access to or improper use of your data, its manipulation, deterioration or loss.

However, the User must bear in mind that the security of computer systems is never absolute. When personal data is provided over the Internet, this information could be collected without your consent and processed by unauthorised third parties.

COPASA declines any type of responsibility for the consequences of these acts for the User, if he/she voluntarily published the information. You can access and exercise these rights by written and signed request that can be sent to the address C/ Carrer de la Costa 020. Edificio Oruidia P.B.5, Ransol (Principat D’Andorra), enclosing a photocopy of your ID card or equivalent document. The application may also be sent to the following e-mail address: info@copasandorra.com.

For your information, please note that the Data Protection Delegate is Javier Lucena. These rights will be attended to within 1 month, which may be extended to 2 months if the complexity of the request or the number of requests received so requires.
All this without prejudice to the duty to conserve certain data in the legal terms and until the possible responsibilities derived from a possible treatment, or, if applicable, from a contractual relationship, expire.In addition to the above, and in relation to data protection regulations, users who so request, have the possibility of organising the destination of their data after their death.